TYPE:SalesMODEL:JettaYEAR:2025
Very misleading about paper work
Average Score (164 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2023
TYPE:ServiceMODEL:JettaYEAR:2022
Great customer service. Ivette was super nice definitely going back again
TYPE:ServiceMODEL:AtlasYEAR:2022
Evette Madril was a huge help. She was well informed and very courteous. She has made us only want to service our vehicle here and possibly purchase more from here.
TYPE:ServiceMODEL:ID.4YEAR:2021
Communication was excellent
TYPE:ServiceMODEL:TaosYEAR:2022
TYPE:ServiceMODEL:ArteonYEAR:2019
TYPE:ServiceMODEL:JettaYEAR:2019
I love coming to the dealership because Vette always greets me so happily from the time I walk in, Evette arranges my drop off so that I can get to work on time, lets me know my anticipated cost before I leave, and sends updates periodically throughout the day. I love it when she lets me know other services are recommended and gives me option to add on so I do not have to make multiple trips. It is very helpful
TYPE:ServiceMODEL:ID.4YEAR:2023
Service advisors are great. Ask for Yvette she is the best.
TYPE:ServiceMODEL:TiguanYEAR:2021
When Tina my Tiquan was having some issues I knew to call Evette. Even though I called the same day I needed seen Evette and her team were able to fit me in the same day! I went in for brakes knowing I needed other things done. I don't know how she did it but she was able to have her team do the other services also, and at a reasonable price. Evette is the best!!
