Average Score (175 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

175 Ratings

4.8 Average

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  • Ashley G.09-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Amazing service team and master technician.

  • Deborah H.09-26-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    The very best team in town! Love this dealership - super helpful, organized - and my ID.4 is returned to me 5 stat shape!

  • Lanosha C.09-26-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Erick E.09-24-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Our car buying experience was amazing. The customer service was on point. Helped us out when we really need it.

  • Lacy C.09-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Professional and very courteous.

  • Theresa C.09-19-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Anthony was so kind. I appreciate his approach! He patiently showed us each car we wanted to see, and answered all questions with professionalism. We had his undivided attention throughout. The facilities were clean and welcoming. Finance was quick and easy.

  • Michael G.09-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Evette was awesome and thorough as usual. She was friendly, efficient and did and overall great job! She explained everything clearly throughout the entire process and the technician who sent us the video did a good job of virtually showing and explaining what needed to be done to our vehicle. The cost of the air and cabin filter were insanely overpriced, which is why I opted not to have them done! Lynette (shuttle driver) was also very nice and did a good job getting us home safe. Would have been nice to have the a car washed.

  • Aidan A.09-11-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

    Solid customer service, super knowledgeable and friendly. In and out super quick

  • Richard S.09-10-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Great service

  • Scot C.09-08-2025

    TYPE:SalesMODEL:TiguanYEAR:2025