Average Score (164 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

164 Ratings

4.8 Average

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  • Mary O.05-22-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Yvette at Moss Bros in Moreno Valley is great! I had the pleasure of dealing with her for 3 years. She is ALWAYS welcoming, personable, accommodating, knowledgeable with answering all my questions.

  • Diane R.05-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Hi, my name is Diane Ramos. I would recommend friends and family to get a car from Volkswagen. Shannon Hicks he’s a finance. He’s good at his word if he say something he does it. Everybody was nice there. I just walked in. They took me in right away. They have real fast quick service if your car needs a repair or something was wrong with it. They would fix it right away. They’re very good customer service and I want to say thank you to Shannon for making it happen and he didn’t lie to us he was honest and whoever decides to get a car from them I recommend it very good quality in cars and I want to say thank you Shannon Hicks.

  • Ferdinand R.05-13-2025

    TYPE:ServiceMODEL:Golf RYEAR:2019

    Once again I had a great service experience working with Yvette and Eddie. I feel Yvette communicates the issues really well and responds timely to my concerns or questions. My car is running great, thank you Yvette and Eddie.

  • Derek S.05-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Evette was very helpful and great customer service.

  • Neishta B.05-08-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Everyone made me feel heard, valued and loved. The team at MossBros VW ensured that they placed service before self with great integrity!

  • Karin B.04-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Cromwell W.04-23-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Gwen G.04-23-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Eddie A.04-19-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Great service, great people, didn’t feel pressured

  • Diana C.04-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Fast service for a walk-in customer