Average Score (164 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

164 Ratings

4.8 Average

Models
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  • Jiansong X.07-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Steve M.07-11-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

  • Joe O.07-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    5 - Service Staff promptly provided nearest available Appointment for my Scheduled Maintenance that fit into my Scheduling... Got the Work started as soon as possible and advised of any reasons for delays: (Lunch Breaks, Personnel Availability) .... Advised me of Service Inspection disclosures and any further Maintenance required with likely Timeline if I was not immediately ready to have that Service performed... Staff seemed Knowledgeable, Professional and Friendly, Great Experience.....

  • Thomas M.07-11-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Evette was amazing to work with! Communicates really well.

  • Esther W.07-08-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Jean R.07-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    gave good courteous service.

  • Derrick B.07-04-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Edmond S.07-02-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Jorge A.07-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Excelente service from start to finish

  • Carrie C.07-02-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Informed my car was almost done, but waited an additional 45 minutes. Vehicle not washed. None of the inside disposable floor mats removed.