Average Score (164 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

164 Ratings

4.8 Average

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  • Paul Z.11-21-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Service team was great they worked to save me money on duplicate repair from another dealer.

  • Cromwell W.11-21-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Joseph W.11-20-2024

    TYPE:ServiceMODEL:JettaYEAR:2022

    Evitt Really? Make sure that I'm well taken care of and it's very knowledgeable about the things I need for my car.

  • Maria S.11-20-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Excellent customer service very helpful and friendly

  • Jacarra G.11-20-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Manny my assigned service rep did an excellent job. He was clear and prompt on all the services that I needed.

  • Danny B.11-19-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Evette was great. She helped me make an informed decision and even saved me a little money.

  • Justina P.11-01-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Anieul E.10-30-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Five stars front desk hospitality , Five stars service timely and appreciated.

  • Marshay S.10-30-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    I had the best customer service experience dealing with Manuel Pimentel he exemplifies great customer service from start to completion of my car being serviced, he was always very informative, and honest and I appreciate him for all that he did to make sure I understood the issue with my car and how the issue could be rectified. I will definitely recommend getting your car serviced with Moss Bros Volkswagen and they have definitely gained a new customer.

  • Nichole M.10-26-2024

    TYPE:ServiceMODEL:PassatYEAR:2020