TYPE:ServiceMODEL:ID.4YEAR:2023
Thanks, team - great service - Happy Holidays!
Average Score (164 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
I had a great experience. I appreciated that Moss Bros. contacted another dealer in the area to get the part needed for my car's repair.
TYPE:SalesMODEL:JettaYEAR:2024
TYPE:ServiceMODEL:TaosYEAR:2023
Great, efficient service.
TYPE:SalesMODEL:TiguanYEAR:2024
The entire purchase process went well and smoothly. Everyone I spoke to or interacted with was professional and pleasant.
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
Everyone was very helpful and tried to work with our numbers ! Never gave up. Improvement would be time but its always expected when going to a dealership
TYPE:SalesMODEL:TaosYEAR:2024
We recently had the pleasure of purchasing a new car from Moss Bros Volkswagen, and we can confidently say this was one of the best car-buying experiences we've ever had! As soon as we entered, the staff made us feel welcomed and genuinely eager to assist us. Everyone made an effort to make our buying experience exceptional. Our sales consultant, Anwar, was incredibly knowledgeable about the vehicles and took the time to listen to our needs and preferences. He accommodated our busy schedule, prepared the documents in advance, and stayed with us after regular working hours to ensure everything went smoothly. The general manager, Shannon, worked diligently to secure the best deal, explained everything clearly, and ensured we were satisfied with our overall experience. I highly recommend visiting Moss Bros Volkswagen for exceptional service.
12-01-2024
We thank you for your business. It was a pleasure doing business with you. We sincerely hope that we are at the beginning of our relationship. We hope to serve you for years to come.
TYPE:ServiceMODEL:AtlasYEAR:2019
Friendly customer service, updates and communication frequently…
TYPE:ServiceMODEL:JettaYEAR:2021
Excellent service and advice from Manny and his team in a timely manner.
TYPE:ServiceMODEL:Golf GTIYEAR:2020
Everything felt smooth. I was happy with their service
