Average Score (164 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

164 Ratings

4.8 Average

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  • Nathan T.01-09-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    I started the shopping process online and the sales consultants were prompt in reaching out and answering questions. It helped cut down on the amount of time we had to spend at the dealership.

  • Cheryl G.01-06-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    Shannon the GM answered the phone when I called to ask a few questions. Shannon was very professional, curiosity, and asked me to stop in. Clarence was my sales associate, once again very outgoing and answered all my questions.

  • Eric R H.01-06-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Isais M.12-31-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Evette was so helpful and nice with everything that I needed to get my car taken care of .

  • Louis L.12-31-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Evette M.12-30-2024

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Michael A.12-22-2024

    TYPE:SalesMODEL:Golf GTIYEAR:2024

  • Marshay S.12-21-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    IT IS ALWAYS A PLEASURE WHEN VISITING MOSS VOLKSWAGEN MORENO VALLEY LOCATION, MANNY IS THE BEST AT WHAT HE DOES HE PROVIDES EXCELLENT CUSTOMER SERVICE EVERY SINGLE TIME HE IS THE BEST SERVICE CONSULTANT I HAVE EVER INTERACTED WITH, ON TOP OF ALWAYS MAKING SURE THE BEST SERVICES ARE PROVIDED WHEN IT COMES TO SERVICING MY VEHICLE. I WOULD SAY DO NOT CHANGE A THING MANNY IS THE BEST.

  • Jasser A.12-19-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Everything was perfect and they are friendly and honest

  • Lauren P.12-18-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Evette and Shannon were hugely helpful and wonderful.