Average Score (164 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

164 Ratings

4.8 Average

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  • Geeta B.04-02-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    The customer attendant at the front desk- Evette is always in a good mood and so very efficient. Really impressed how she juggles the flow of people coming in with a smile on her face. Also the mechanic taking care of my care was very polite and friendly. The manager Hugo always manages to get me the earliest most appointment when ever there is a issue. You all are doing your job brilliantly. Keep it up

  • Javier C.03-27-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Hilda V.03-25-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Adrineh S.03-19-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Customer service from the front desk Ivet is absolutely excellent, the service for my car was great and the ride to my house and back to the dealership was great

  • Patrice T.03-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Communication

  • Imelda A.03-13-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    The whole team was very welcoming and amazing. From the sales guys to the general manager. I had the pleasure of being helped by Shannon Hicks, Frank and Clarence.

  • Maria G.03-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Kaeli B.03-13-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    They were able to see me with short notice and got me out in very quick time!

  • Harold A.03-09-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

  • Dean C.03-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    everything was good