Volkswagen

27750 Eucalyptus Avenue
Directions Moreno Valley, CA 92555

  • Sales: (888) 481-4594
  • Service: (888) 481-5534
  • Parts: (888) 430-1846

Privacy Policy

Effective Date: February 1, 2017

Our dealership takes your privacy seriously and is committed to safeguarding your privacy online. Because we do gather certain types of information from visitors to our sites, we have developed a privacy statement to help you understand the terms and conditions surrounding the collection and use of that information. This statement discloses the types of information we gather, how it is used, and how you can gain access to and edit any data that we've collected about you at any time.

We reserve the right to change this Privacy Policy, along with any related procedures, at any time, without prior notice.  Use of this Site constitutes acknowledgement and acceptance of this Privacy Policy and/or our right to modify this Privacy Policy without additional notice.  We suggest that you review this Privacy Policy from time to time in order to be informed of any and all revisions to this Privacy Policy. In the future, we may make changes to this Privacy Policy. The revised Privacy Policy will be displayed via a link on this Site so that you will know what types of information we gather and the categories of other parties with whom we may share the information. Use of this Site constitutes acknowledgment and acceptance of this Privacy Policy and our right to modify such Privacy Policy without additional notice.  

Guiding Principles:

Our dealership respects the privacy of individuals who visit our Web sites, send us e-mail, or participate in features/services we offer online. Accordingly, our policy regarding online privacy has been developed using the following guiding principles:

Our dealership maintains a strict "no-spam" policy. Subscribers to our e-mail services (or any other feature/service found on our Web site) will not receive unsolicited e-mail messages from us. Our dealership collects information online primarily to provide our visitors with a more relevant experience on our sites. When doing so, we will make every reasonable effort to avoid excessive or irrelevant collection of data. Our dealership will take reasonable physical, electronic and managerial measures to safeguard and secure any information you provide to us (e.g. data will be stored in protected databases on secured servers with restricted access). Our dealership will not share any information you've provided to us with anyone without your consent other than to provide the service you've requested. At the time you register for any such service, you will be notified of, and asked to consent to, the sharing of your information with any particular third party necessary to the provision of the requested service.

Non-Personally Identifiable Data:

Anytime you visit our Web site, we may gather certain non-personally identifiable information regarding the means you use to access our site. This information may include the type and version of your browser, your service provider, your IP address and any search engine you may have used to locate the site. We use this information to help diagnose problems with our server, administer the Web site, and compile broad statistical data. In addition, we gather certain navigational information about where you go on our Web sites. This information enables us to determine which areas of the Web sites are most frequently visited and helps us to tailor the sites to the needs and interests of our online visitors. Such information is gathered by us in the aggregate and will not be associated with a specific individual without that individual's consent.

Information Voluntarily Provided:

Any personally identifiable information you provide to us (i.e. name, contact information such as an e-mail address or phone number, vehicle or financial information, etc.) to request information, enroll in one of our E-Mail Reminder Services, or use any of the other interactive portions of our Web sites, is securely maintained on our Web server and internal systems. This information may be used to provide you with information you've requested about our company, our products and our services, or to provide you with special notices. You may opt out of receiving future communications at any time by contacting us by phone at 951-688-6200 or by mail to 8146 Auto Drive, Riverside, CA 92504. This data may also be used to tailor your experience on our sites by providing content that is relevant to your interests and geographic region.

Information Collected from Other Sources:

To help us better understand and respond to your needs and interests, we may in the future receive information about you from other sources. We will ask any provider of such information to represent and warrant that the information has been gathered and maintained in accordance with all state and federal laws. Any such information will be maintained by us in accordance with the standards set forth in this privacy policy along with other personal information you've provided.

Disclosure of Personal Information:

Our dealership understands the importance of your privacy. We collect and maintain the personal information of our consumers for our use and our subsidiaries. We do not sell, rent, or trade consumer information to third parties, other than as described below, and never without your consent. Third parties may collect personally identifiable information about your online activities over time and across different websites when you use this website.

Business Partners:

Our dealership may partner with select retailers and other companies at various times to provide expanded services to our site visitors. As part of such a relationship, we may share with these companies the use of certain interactive Web site functions (i.e. the E-Mail Reminder Service). Information provided by site visitors through the use of such interactive functions may be available to both our dealership and our partners.

Agents:

Our dealership may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose. Subscribers or site visitors will never receive unsolicited e-mail messages from agents working on our behalf.

Business Transfers:

In the event that our dealership sells or transfers a particular portion of its business assets, consumer information may be one of the business assets transferred as part of the transaction. If substantially all of the assets of our dealership are acquired, consumer information may be transferred as part of the acquisition.

Compliance with Law/Safety:

Our dealership may disclose specific personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect the users of our Web sites, the sites themselves, or the public.

With Consent:

Other than as set forth in this Privacy Policy, you will be notified when any personally-identifiable information about you may be shared with third parties, and you will be given the opportunity to decline to share that information.

Use of Cookies:

Our dealership may use a browser feature known as a "cookie." Cookies are small files placed on your hard drive that assist us in providing you with a customized browsing experience. Our dealership uses cookies to provide you with the convenience of not having to reenter information, such as user IDs and passwords, multiple times during your visits to our Web sites. Cookies can also be utilized to help us provide you with information targeted to your interests, based upon your prior browsing on our Web sites. The "help" section of the toolbar on most browsers will inform you on how to prevent your browser from accepting new cookies, how to have the browser notify you upon the receipt of a new cookie, or how to disable the use of cookies completely. As our Web sites have been designed to take advantage of the use of cookies. Should you configure your browser to decline their use, certain features of our Web sites may not function correctly and you may be required to renter any user IDs and passwords more frequently

Third party cookies, such as Google Analytics and DoubleClick Network cookies may be used for purposes of Analytics, Remarketing, Analytics Demographics & Interests Reporting to better monitor usage of our sites' performance, improve advertising effectiveness, and to remarket to appropriate audiences, such as people who have previously visited our website, and to match the right people with the right message.

Google Analytics and Personally Identifiable Information

Depending on your device or application usage and personal Google Advertising preferences, Google may temporarily link a personal identifier to facilitate such services, which are avaliable to us in aggregate non-identifiable form only.

How you can opt-out of Advertising Personalization Features

As always, Google users can control their ads experience (or opt out of personalized ads altogether) at Google's My Account page (http://myaccount.google.com) and ads personalization page (http://www.google.com/settings/ads).

To opt out of remarketing on the DoubleClick Network, visit the DoubleClick opt-out page (https://www.google.com/settings/ads/onweb#display_optout).

Alternatively, you can opt out of any third-party use of cookies by visiting the Network Advertising Initiative opt-out page (http://www.networkadvertising.org/managing/opt_out.asp).

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to [or on] the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchasesthrough the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will then make reasonable efforts to delete that information. If you believe we might have any information from or about a child under 13, please contact us directly at 951-688-6200.

Accessing Our Web Sites from Outside of the United States:

This website is intended for users within the United States only. If you are visiting our Web site from a location outside of the U.S., your connection will be through and to servers located in the U.S. Any information you provide during your visit will be processed and maintained on our Web server and other internal systems located within the U.S.

External Links:

Our Web sites contain links to other sites. Our dealership is not responsible for the privacy practices or the content of such Web sites. To help ensure the protection of your privacy, we recommend that you review the privacy policy of any site you visit via a link from one of our Web sites.

Passwords:

The personal data record created through your registration with our Web site can only be accessed with the unique password associated with that record. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties.

Public Forums:

Our Web sites may make chat rooms, forums, message boards, and/or news groups available to its users at various times. Please remember that, unless otherwise stated, any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information in these areas.

Opt-out Procedures:

You may always opt-out of receiving future communications from our dealership. Our sites allow users to opt-out of receiving such communications at the point where personal information is requested, by contacting 951-688-6200, or by mail to 8146 Auto Drive, Riverside, CA 92504.

Browser-Based Do Not Track:

Some browsers incorporate a "Do Not Track" (DNT) feature that, when turned on, signals to websites and online services that you do not want to be tracked.  Because there is not yet an accepted standard for how to respond to a DNT signal, we do not currently respond to DNT signals on this website or on websites where we provide advertisements, content, or other services.

Contacting the Web Sites:

If you have questions concerning this Privacy Policy or the practices of these sites, you may contact us online or directly by phone at 951-688-6200, or by mail to 8146 Auto Drive, Riverside, CA 92504.

GLBA Privacy Notice

The Gramm-Leach-Bliley Act ("GLBA") governs the treatment of nonpublic personal information about consumers by financial institutions. Section 503 requires the institution to provide notice of its privacy policies and practices to its customers.
Click here to view our GLBA Privacy Notice

Last Revised: May 25, 2017

Moss Bros. Volkswagen

27750 Eucalyptus Avenue
Directions Moreno Valley, CA 92555

  • Sales: (888) 481-4594
  • Service: (888) 481-5534
  • Parts: (888) 430-1846

Sales Department Hours

  • Monday 8:30 AM - 9:00 PM
  • Tuesday 8:30 AM - 9:00 PM
  • Wednesday 8:30 AM - 9:00 PM
  • Thursday 8:30 AM - 9:00 PM
  • Friday 8:30 AM - 9:30 PM
  • Saturday 9:00 AM - 9:30 PM
  • Sunday 9:30 AM - 9:00 PM